Terms of service
These terms apply when you buy a website from Van2Net, a trading name of Asim Malik. Contact: hello@van2net.co.uk. Our service is for businesses, so these terms are between businesses.
What you get
- A website for your business, built from your preview and the details you confirm, published at yourname.van2net.co.uk or a web address you own.
- Hosting, a security certificate and backups while you're a customer.
- Changes to text, prices, services, hours, areas and photos when you ask, from your account page or by email.
- Step-by-step help setting up your Google Business Profile, and a message you can send to ask customers for reviews.
Price and payment
- £249 to build your site, then £20 a month. Your first payment is £269.
- We're not VAT registered, so there's no VAT to add.
- Payments are taken by card through Stripe, each month on the date you first paid.
- If a payment fails, Stripe retries and emails you. If it still can't be taken, your site is paused until the card is updated.
No contract, cancel any time
You can cancel at any time from your account page. Your site stays live until the end of the month you've paid for, then it's taken down. Ask and we'll send you a copy of your text and photos.
Refunds
If you're not happy with your finished site and haven't published it, tell us within 14 days of paying and we'll refund you in full. Monthly payments aren't refunded for part months.
Your content
- You're responsible for the details you give us being accurate, including prices, registrations, and the owner's name and address.
- You must have the right to use any logo, photos or text you send us.
- We show trade registrations only after checking them against the scheme's public register.
- We may refuse or remove content that's unlawful or misleading.
What we don't promise
We work to keep your site online and secure, but we can't guarantee it will never be unavailable. We don't promise any number of calls, customers or a position in search results.
Liability
Our total liability to you is limited to what you've paid us in the 12 months before the claim. We aren't liable for lost profits or business. Nothing in these terms limits liability that can't be limited by law.
Changes to these terms
We'll give you at least 30 days' notice by email of any change that affects you. If you don't agree, you can cancel before it takes effect.
Law
These terms are governed by the law of England and Wales.